Set up your phone to make and receive Google Voice calls - Android (2024)

Your Google Voice number lets you make and receive calls at voice.google.com or on the Google Voice app. You can also link phone numbers that you want to forward calls to if you don't want to answer with Google Voice. When call forwarding is set up, calls to your Google Voice number will make your linked phones ring.

Forwarding calls from your Google Voice number to an automated system is unsupported.
Sign up for Google Workspace to use an auto-attendant if you need to forward calls to an automated system.Learn more

Note: The linked number feature isn't available to SIP link users. If you're uncertain whether you're a SIP link user, contact your IT admin.

Add a number to make and receive calls and send and receive texts

  1. Open the Voice app Set up your phone to make and receive Google Voice calls - Android (1).
  2. At the top left, tap Menu Set up your phone to make and receive Google Voice calls - Android (2)Set up your phone to make and receive Google Voice calls - Android (3) Settings.
  3. Under ‘Account’, tap Devices andnumbers.
  4. Tap New linked number.
  5. Enter the phone number to link.
  6. Google Voice sends you a verification code.
    • To verify a mobile number: tapSend code. Google Voice sends the code in a text message.
    • To verify a landline:tapVerify by phoneSet up your phone to make and receive Google Voice calls - Android (4)Call. Google Voice calls the phone number and gives the code.
  7. Enter the code Set up your phone to make and receive Google Voice calls - Android (5)tap Verify.

Tips:

  • You can link up to six numbers. You can't link a number that's already linked to a Google Voice number.
  • Calls to your Google Voice number also ring on your linked number.

Get notifications in Gmail

  1. To forward texts, missed calls and voicemail to Gmail,open the Voice app Set up your phone to make and receive Google Voice calls - Android (6).
  2. At the top left, tap Menu Set up your phone to make and receive Google Voice calls - Android (7)Set up your phone to make and receive Google Voice calls - Android (8) Settings.
  3. Turn on forwarding:
    • Messages: Turn on Forward messages to email.
    • Calls: Turn on Get email alerts for missed calls.
    • Voicemail: Turn on Get voicemail via email.

Reverify a number where you want to receive calls

  1. Open theVoice app Set up your phone to make and receive Google Voice calls - Android (9).
  2. At the bottom, you have a message that says ‘Your linked number is inactive’. Tap Reverify.
  3. Next to your linked number, tap Reverify.
  4. Tap Send code. Google Voice sends the code in a text message.
    • Do not share the code with other people or sites.
    • If you don’t have the option to Send code, this step and the following steps may be automatically completed by your device.
  5. Enter the code Set up your phone to make and receive Google Voice calls - Android (10) tap Verify.
  6. You'll receive a confirmation. Tap Finish.

Tip: If you don't reverify the number, your other linked numbers will still work.

Change where you receive calls

  1. Open theVoice appSet up your phone to make and receive Google Voice calls - Android (11).
  2. At the top left, tap MenuSet up your phone to make and receive Google Voice calls - Android (12)Set up your phone to make and receive Google Voice calls - Android (13)Settings.
  3. Under 'Calls', tap Incoming calls.
  4. Under ‘My devices’,turn off any devicesthat you don't want to receive calls on.

Change your device's number

Important: Google Voice uses your linked number to make calls if an Internet connection isn't available. If you didn't link your device's number during sign-up, you can link it later.

  1. Open the Voice app Set up your phone to make and receive Google Voice calls - Android (14).
  2. At the top left, tap MenuSet up your phone to make and receive Google Voice calls - Android (15)Set up your phone to make and receive Google Voice calls - Android (16)Settings.
  3. Under ‘Account’, tap Devices and numbers.
  4. Under ‘This device’, tap Change device number.
  5. Choose an option:
    • Your device’s number: Google Voice links to your mobile device.
    • No number: Google Voice isn't linked to a device number.
    • New linked number: Google Voice links to a new number that you enter. Google Voice verifies the number before it links.
  6. Tap Save.

Remove a linked number

  1. Open the Voice app Set up your phone to make and receive Google Voice calls - Android (17).
  2. At the top left, tap Menu Set up your phone to make and receive Google Voice calls - Android (18)Set up your phone to make and receive Google Voice calls - Android (19) Settings.
  3. Under ‘Account’, tap Devices andnumbers.
  4. Next to the linked number, tap Remove Set up your phone to make and receive Google Voice calls - Android (20)Set up your phone to make and receive Google Voice calls - Android (21)Remove.

Set a custom ringtone

Important: These steps only work on Android 8 and up. Learn how to check your Android version.

You can set custom ringtones in Google Voice on Android devices.

To customise a ringtone in Google Voice:

  1. Open the Google Voice appSet up your phone to make and receive Google Voice calls - Android (22).
  2. At the top left, tap MenuSet up your phone to make and receive Google Voice calls - Android (23)Set up your phone to make and receive Google Voice calls - Android (24) Settings.
  3. Under 'Calls', tap Incoming call notificationsSet up your phone to make and receive Google Voice calls - Android (25) Sound.
  4. Browse the ringtone options. To listen to a ringtone, tap it.
  5. When you find the ringtone that you want to use, tap it. On some Android phones, to save the new ringtone, at the top right, tap Save.

Use call waiting

In Google Voice, you can have two calls at a time and easily switch between them. When you get a new call, you can:

  • Reject the new call.
  • Place the current call on hold and answer the new call.

When you're on another call, you can also make a new call. Your current call is put on hold.

Related resources

  • Manage SIP link numbers

Need more help?

Try these next steps:

Post to the Help Community Get answers from community members
Set up your phone to make and receive Google Voice calls - Android (2024)

FAQs

Set up your phone to make and receive Google Voice calls - Android? ›

Set up Google Voice on Android

Step 1: If you don't have the Google Voice app, download and install it from the Google Play Store. Step 2: The app may or may not ask you to choose or sign in to your Google account. Step 3: Tap Search to select a Google Voice phone number.

How do I set my phone up for Google Voice? ›

Set up Google Voice on Android

Step 1: If you don't have the Google Voice app, download and install it from the Google Play Store. Step 2: The app may or may not ask you to choose or sign in to your Google account. Step 3: Tap Search to select a Google Voice phone number.

Why is my phone not allowing me to make calls on Android? ›

Reasons Why Android Stops Making (or Receiving) Calls

You might be in a dead zone, airplane mode could be turned on, your bill might not be paid up, malware could be wreaking havoc on your phone, or a software issue could be at play.

Why is Google Voice not working on my Android phone? ›

If you find Google Voice not working on Android/ iPhone, ensure the Google Voice app you're using is up to date. Go to the App Store/ Play Store and look for the latest app version. An outdated Voice app might also be why Google Voice is not working on a new phone.

Why won't my Google Voice make calls? ›

Solution: Use WiFi or mobile data to make calls

If you're on Voice's mobile app, you can update your settings so Google Voice uses your WiFi connection or mobile data. If Google Voice isn't ringing on outgoing calls, you can check to see if the mobile app is up to date on your phone.

Is Google Voice free on Android? ›

Cost and availability

When you call from the US, almost all Google Voice calls to the US and Canada are free. Some calls to specific phone numbers in the US and Canada cost 1 cent per minute (USD).

Why are all my outgoing calls failing? ›

Reasons for Failed Calls

Recipient is not accepting calls. Callers number may be blocked. Call routing or other software dropped the call.

Why is my phone not allowing me to make calls I phone? ›

You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.

What is better than Google Voice? ›

RingCentral is our top pick for Google Voice alternatives because of how well it combines communication and collaboration features and allows you to use them across multiple devices.

How do I know if my Google Voice is blocked? ›

If someone has blocked your number on Google Voice, your calls will go directly to voicemail without ringing on their end. Additionally, your text messages may not be delivered, and you won't see any status updates or online indicators for that contact.

Why is Google Voice rejecting my phone number? ›

You have tried to submit and link numbers too many times in a short period of time. Wait at least 24 hours before trying again. Your Google account has been flagged for some violation of Google's Terms of Service or its Acceptable Use Policy. You are ineligible to get a Google Voice number.

Can you use Google Voice on a regular phone? ›

Google Voice's mobile app is available for download on the Google Play Store and the Apple App Store. That makes it easily accessible to prospective users with an Android or iPhone. It's also convenient for users who want to use Google Voice to send SMS messages or forward calls to their non-Google Voice phone numbers.

What is my Google Voice phone number? ›

Sign in to your Google Account. In the top right, click Settings . Under Account, the number listed is your Voice number. If no Voice number is shown, it means Voice isn't set up for this Google Account.

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